Gap Inc. Success Story

ProGlove´s Solution for Retail and eCommerce

Rapid shifts in consumer behavior towards online shopping have driven a lot of stress on fulfillment operations. Keeping pace with demand means continually improving the reliability of production systems and squeezing out workflow inefficiencies wherever possible.

INDUSTRY CHALLENGE: Key goals for the company’s investments in distribution center capacity are to be able to: deliver inventory faster and more efficiently to both customers and retail centers across the country; meet rising consumer demand for online shopping; and achieve goals for digital growth.

SUBSTANTIAL RESULT: Two key measures of the success of the pilot project were the ease of adoption and minimization of disruption. Currently, GAP is operational with some 600 ProGlove scanners in the Gallatin campus. With the pandemic, there was no time for extensive training but the intuitive interface enabled new associates to be more productive more quickly.

ProGlove’s unique wearable solution with its flexible integration into a wide variety of hardware and software solutions makes for an ideal scanner to meet the challenges of the new retail and e-commerce landscape.

Advanced automation and technologies like ProGlove help us continue to scale operations so that we can reliably make deliveries to the millions of customers who count on the Gap Inc. team.

Mike Baricevic

Director Distribution Engineering, Gap Inc.

Gap Inc.

Gap Inc. is an American worldwide clothing and accessories retailer managing the GAP family of globally recognized brands including: Old Navy, Gap, Banana Republic and Athleta.

Gap Inc. Challenge

This past year, Gap Inc. distribution centers managed some 400,000 store deliveries, and shipped more than 100 million parcels. With much of that volume concentrated in a three-month peak season that runs from October to December, the stress on production systems and people can be intense. The fashion giant can simply not afford downtime and inefficiencies that could negatively impact delivery schedules.

ProGlove Solution

Automation has been the cornerstone of Gap Inc.’s transformation of its distribution centers to support omni-channel fulfillment. By minimizing focus on their equipment, ProGlove scanners allow operators to concentrate more fully on their operational tasks. At the apparel company's scale, saved minutes quickly become saved hours with a significant return on investment.

The ProGlove Effect @scale

After integrating ProGlove at Gap Inc., order fulfillment considerably accelerated which supported the fashion giant in keeping pace with the Omni-Chanel growth. Manifying process efficiencies helped Gap Inc. delivers an outstanding eCommerce customer service experience.

Find out more about our collaboration
with Gap Inc.

With over 100 million parcels shipped per year, GAP Inc. could simply not afford downtime and inefficiencies that could negatively impact their delivery schedules. Distribution capacity directly impacts the company’s ability to grow and accommodate increasing e-commerce demand.

Read more about how Gap Inc. eased the stress on order fulfillment by adopting Plug&Play ProGlove solution which benefit both employees and customers.

See how our customers in Retail and eCommerce are
driving change with ProGlove


If you are interested in knowing more about this vertical and use cases, please reach out to us and our experts will provide you with all the information you need to start saving process time and reducing workflow errors immediately.

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