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Intersport Pregenzer Challenges
- Rental equipment is individually assigned to customers by means of a barcode
- Literally hands full, staff had to check and adjust the ski bindings while confirming the rentals with the help of a conventional handheld scanner – all at the same time.
- The clash of customers checking out skiing equipment, while others were returning theirs, raised stress levels during peak times considerably
ProGlove Solution
Intersport introduced ProGlove to allow shop assistants to scan handsfree so they can be more efficient and not entangled with equipment and scanners. The reduction in wait time for customers made matters significantly more convenient at the return counters located outside the shop. It also provided an immense relief to personnel as returned skis are no longer scattered in the way of customers or shop assistants.
The ProGlove Effect @Scale
- Thanks to ProGlove, Intersport saves up to three hours per day
- Intersport manages to serve up to 25% more customers during peak times
CUSTOMER THROUGHPUT increase
during peak season
25 %
SAVED TIME
hours per day
3
Contact Sales
Start saving process time and reducing workflow errors, immediately! Reach out to our experts about products, pricing, implementation, or anything else you need to know.
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Save time, prevent errors, save money
Talk to a product expert directly
Calculate ROI
Request free trial
Save time, prevent errors, save money
Phone
+1 (833) 357-2273 (US)
+49 89 26203500 (Europe)
sales@proglove.com
