ACCURATE PICKING PROCESS
FOR FASTER DELIVERY

Gear4music Success Story

ProGlove´s Solution for Retail and eCommerce

Consumers are buying more and more online. The booming e-commerce business leads to a steep increase to already fluctuating overall shipment volumes. The adoption of wearable barcode scanners has proven its effectiveness in optimizing Gear4music’s picking process. Not only do workers have their hands free with the elimination of bulky pistol scanners, they don’t need to rely strictly on visual list information to match orders to goods any longer.


INDUSTRY CHALLENGE: Managing this shift in demand and the consumer expectations around delivery timelines means every second counts when picking, packing, and fulfilling orders. Static workstations and legacy hardware impede productivity and result in processes that can’t keep up to the rapid fluctuations in consumer demand.

SUBSTANTIAL RESULT: By upgrading to a mobile-first strategy and enabling workers with untethered wearable solutions from ProGlove, retailers are realizing efficiency gains and error reduction across their operations. By making their existing workforce more efficient, they can spend less time hiring more personnel and more time enabling the staff they already have.


ProGlove’s unique wearable solution with it’s flexible integration into a wide variety of hardware and software solutions make for an ideal scanner to meet the challenges of the new retail and ecommerce landscape. From picking, packing, to order fulfillment and managing bulky goods, the right tools can make all the difference for your workers, and for your retail business. These newly enabled workers are better prepared to manage fluctuations in demand and have the tools they need to be successful in a challenging work environment.

In order to face our process challenges, the new solution needed to be effortless for the operatives, it could not slow them down or cause them discomfort.

Robert Newport

Operations Director, Gear4music

Gear4music

Gear4music sells its own branded musical instruments and equipment alongside premium third-party brands like Fender, Yamaha and Roland, to a range of customers from beginners to enthusiasts and professionals, in the UK, Europe, and the Rest of World.

Gear4music Challenge

Gear4music needed to establish more accurate picking processes that would allow for a faster delivery of the correct merchandise to the customer. They were seeking an answer to enable even better quality and precision in their picking processes.

ProGlove Solution

After introducing ProGlove's wearable barcode scanning technology to their picking operations, their picking accuracy increased substantially compared to past service levels. Gear4music fulfilled their primary aspiration of perfecting their picking process and delivering outstanding customer service by reducing the possibility of a customer receiving an incorrect item.

The ProGlove Effect @scale

After integrating ProGlove at Gear4music, picking accuracy increased substantially in comparison to past service levels. Perfecting picking processes with ProGlove helps Gear4music deliver an outstanding eCommerce customer service experience.

Find out more about our collaboration
with Gear4music

With over 58,000 products stored in their Distribution Centers across Europe, for Gear4music having an accurate picking process which allows for faster delivery of the correct merchandise to the customer is crucial.


Read more about how Gear4music fulfilled their primary aspiration of perfecting the picking process and delivering outstanding customer service by reducing the possibility of a customer receiving an incorrect item with ProGlove.

See how our customers in Retail and eCommerce are
driving change with ProGlove

CONTACT US

If you are interested in knowing more about this vertical and use cases, please reach out to us and our experts will provide you with all the information you need to start saving process time and reducing workflow errors immediately.

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Phone

+1 (800) 631-4092 (US)

+49 (89) 26203500 (Europe)

Email

info@proglove.com

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