ProGlove´s Solution for Retail and eCommerce
In order to face our process challenges, the new solution needed to be effortless for the operatives, it could not slow them down or cause them discomfort.
Operations Director, Gear4music
Gear4music sells its own branded musical instruments and equipment alongside premium third-party brands like Fender, Yamaha and Roland, to a range of customers from beginners to enthusiasts and professionals, in the UK, Europe, and the Rest of World.
Gear4music needed to establish more accurate picking processes that would allow for a faster delivery of the correct merchandise to the customer. They were seeking an answer to enable even better quality and precision in their picking processes.
After introducing ProGlove's wearable barcode scanning technology to their picking operations, their picking accuracy increased substantially compared to past service levels. Gear4music fulfilled their primary aspiration of perfecting their picking process and delivering outstanding customer service by reducing the possibility of a customer receiving an incorrect item.