OUR COVID-19 RESPONSE

This is an unprecedented time for all of us as we adapt and respond to COVID-19. We are truly inspired by those on the front line who are working tirelessly for others—from medical personnel to warehouse staff moving essential goods throughout the supply chain.

Now, more than ever, our role is to support your business, and our customer service and sales reps are equipped to help you from their virtual workplaces. Our manufacturing facility in Germany continues to operate with new measures in place to help safeguard our employees.

Message from our CEO

ProGlove was founded on our belief in the frontline worker. We believe frontline workers should have the tools to be efficient and safe, and to be able to work smarter, not just harder.

We have focused on creating a family of wearable barcode scanners that deliver speed and accuracy because they are designed with ergonomics in mind. By focusing on the humans – those who keep things moving all through the heart of the supply chain – we’re unlocking the potential of the frontline workforce to bring greater value to companies globally. We’re proud of what we’re doing for frontline workers. And, we’re proud of how our products help your business.

All of us today are rapidly adjusting to a new way of doing business. We expect that you are looking at new ways to move faster, to expedite shipments, to speed production processes, and to keep your teams safe. We are here for you as you adjust to new ways of doing business. We are here to help. And always will be.

Andreas Koenig

Mask Group

FAQ

What is ProGlove’s business continuity plan?

ProGlove’s operations and processes are well-established and allowing us to serve our customers uninterrupted while protecting our workforce and adhering to local regulations.

Are there any impacts to production schedule?

ProGlove manufacturing capabilites are running uninterrupted and we have not experienced any production schedule impacts. Our distribution channels are stable to the markets we serve, and our procurement strategies have allowed us to maintain planned deployment capacity.

Should I be concerned about receiving adequate support for hardware, implementation, or training?

The ProGlove support and sales teams continue to be available by phone and email.

Should I be concerned about contamination because my order originated in Germany?

There is no evidence of coronavirus transmission on imported goods. In addition, Dr. Nancy Messonier, Director of the CDC’s Center for Immunization and Respiratory Diseases indicates there is very low risk of spread from products or packaging that are shipped over a period of days or week at ambient temperatures. Read the report here.

Where can I find other resources and best practices to help companies like mine during this time?

In the USA, MHI has an excellent list of resources and links, including recommendations from OSHA and the CDC. In Germany, you’ll find up-to-date information including links to the WHO at Robert Koch Institute.

How do I get in touch with ProGlove?

EuropeNorth America
Support0800 7762255 (for domestic, toll free calls in Germany)
+49 1520 2907017 (for international calls to Germany)
support@proglove.de
+1 (217) 721-0740 (USA)
support@proglove.com
Sales+49 89 26203500 (Europe)
sales@proglove.com
+1 (866) 678-6289 (USA)
sales@proglove.com
Presspress@proglove.compress@proglove.com

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