Data is the force of business that sets the retail world in motion in the 2020’s. Retailers are competing for shoppers’ vital information to understand them better. Successful go-to-market strategies are now based on a solid foundation of data to anticipate shoppers’ behavior and to create a more immersive consumer experience. Shoppers feel more included; they can influence product design, better customer services, and establish ever-closer relationships with their favorite brands. In return, they are sharing their personal data and feedback with those who earn their trust. Retailers are responding by providing their customers with an Omni-channel based data-driven retail model for a unified shopping experience, whether shopping online or offline.
Data That Reflects The Operational health of Your Supply-Chain 4.0
Human Workers have still got the edge over robots
The implementation of robots and AI in the retail supply-chain has been top-of-mind in recent years. However, the limitations of these technologies have become apparent in practice as they lack the speed of human adaptability, flexibility and versatility in rapidly changing situation. Humans have perfected these soft skills to be productive since time immemorial, and the need for them in business today has never been greater.
Welcome to the rise of the smarter workforce
The key with the connected Industrial worker is to ensure they have the right information and the right technologies.
Michael Hobbs, Managing Director, Accenture Mobility.
Small Products That Make A Huge Difference!
To support your data-driven strategy we focus on making the retail supply-chain faster, more reliable and leaner. We inject greater speed into the chain by reducing workflow completion times, we increase its reliability by preventing workflow disruptions, and we keep the supply-chain lean by putting the right data at every point of decision. Speed, reliability and leanness accelerate the throughput of the chain.
At every step you will find barcode scanners in action, in-fact ‘the ubiquitous beep of the GS1 barcode is heard at store checkouts 5 billion times a day’. And, this is only at checkout! Across the supply-chain stages of receiving, picking, staging, sequencing, assembling, packing, tracking & tracing, transportation, sales, pickup and service there are billions of additional barcode scans per day, all working towards achieving the holy grail in retail; putting the right products into the hands of happy customers’, on time and cost effectively.
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