They did not invent Cyber Monday. Even though most of us would probably think Amazon is the mastermind behind this annual e-commerce frenzy they cannot take the credit for that. That was somebody else. But we will get to that in a minute.
Chances are this year’s Cyber Monday will be yet another record. According to CNBC, last year’s Cyber Monday accounted for the biggest e-commerce selling day of all time with some 10.8 billion US Dollars in sales. Many experts believe that 2021 will be even better.
It is no surprise where many online shoppers turn to for their bargain hunting. In fact, 56 % are looking forward to the Cyber Monday deals Amazon will be offering this year. One of Amazon’s key success factors is the efficiency with which they operate. And this efficiency certainly begins in their warehouses, distribution- and fulfillment centers. Places that still depend on a huge proportion of manual work, even though it may sound mind-boggling to some of us.
Cyber Monday lessons for all e-commerce businesses
That being said, there are some lessons to be learned for all e-commerce businesses. It starts with the simple fact that e-commerce will continue to grow. So, while it may be too late for this year’s Cyber Monday, you might want to start making some changes to collect the benefits as quickly as you can. These changes do not have to be as costly and time-consuming as you may think. So, here is a short list to go by:
Invest in your workforce: Give them the tools they need and love. Pick a wearable scanner. They make things substantially easier for your shop floor workers. In addition, they help you reel in massive time gains and efficiency jumps of up to 20 %. And that will pay off, even after Cyber Monday.
Allow for more flexibility: Look for a barcode scanning solution that pursues a plug & play approach. That will make its integration a piece of cake. Even more so, if it lets you assign hands to workstations with no effort whatsoever. This is particularly important during peak times such as Cyber Monday.
Know the true story of your shop floor; This will help you tremendously to recognize best practices, identify hotspots, or discover blockers. All of which will be critical in order to maintain the operations you need to be successful. Remember, the next Cyber Monday is only one year away. What you to need to make that happen is a bottom-up industry analytics solution.
There are many other things you could do. To start that conversation, you might want to stop at our NRF Expo booth (# 6836). Our staff onsite will be more than happy to demonstrate our solutions to you. Speaking of which, it was actually Ellen Davis of the NRF who coined the term Cyber Monday.
If you are not going to the NRF show or simply just can’t wait that long, you are more than welcome to schedule a call with one of our representatives now!